As VoIP Anywhere is a hosted or cloud based phone system, all you need is an Internet connection and a SIP phone.
When each individual VoIP phone is turned on and connected to the Internet, it registers to the central system.
Any incoming phone calls are then routed from the central system to your VoIP phone, where ever it is located. Because the calls are first routed to the central system, they can be handled intelligently through configurable rules.
This means the system can make several phones ring at the same time. It can redirect to a call handling service if no one answers; put calls into a queue, play pre-recorded adverts whilst people are waiting or act as an IVR.
Calls can also be recorded for compliance and wall monitors can be used to show call centre statistics (such as call waiting).
This flexibility also means the system can support an unrestricted number of inbound or outbound calls. It will provide your site regardless of location with an automatic disaster recovery solution, simply by moving the handsets to another Internet enabled location.